Crucible

Case study · Les Mills International

Pricing a global streaming service, territory by territory

Price optimisation and elasticity modelling for LES MILLS On Demand across international markets.

Globalprice optimisation across territories

Organisation
Les Mills International, the global fitness content company
Role
Senior Data Analyst, analytics lead for LES MILLS On Demand
Years
2018 to 2021
Worked with
The streaming business, and the data analyst team he led
01

The situation

LES MILLS On Demand sells a direct-to-consumer streaming subscription in many countries. Each territory responds differently to price, so a single global price change can win in one market and lose in another.

02

What was built

James led the data analyst team and ran end-to-end price change optimisation, with sensitivity and elasticity modelling for each international territory.

He also built funnel measurement and multi-territory attribution, and supported price and volume forecasting for the global equipment and merchandise business.

03

The result

Pricing decisions for the streaming service were made territory by territory, on modelled demand rather than a single global guess, with measurement in place to see what each change did.

JJ has been a key pillar in the growth of our Les Mills on Demand business over the past 3 years helping surfacing data and insights to drive business decisions.

Alana BarnettData, digital analytics and insights, Les Mills International

From recommendations on James’s LinkedIn profile.

This work was done by James Graham as an employee or contractor before Crucible was formed. It is described from public information, and it is not presented as Crucible client work.

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